RESERVATIONS:

You may make reservations up to one year in advance. To secure a booking a non –returnable deposit is payable: we will inform you of the amount at the time of booking. Deposits can be paid by Cheque, postal orders or cash and must reach the Hotel at least five (5) working days before you are due to arrive. Payments at the Hotel are by cash only .The person making the booking is responsible for all costs involved in the reservation.

CANCELLATIONS:

If you cancel a booking or part of a booking up to twenty –four hours prior to arrival you will lose your deposit. For cancellations after this time, we reserve the right to claim payment of the full amount of the original booking. Guests leaving earlier than stated in their original booking will have to pay the full amount of the original booking.

NON-ARRIVAL OF GUESTS:

Should you have booked a room (s) and paid a deposit and fail to arrive at the Hotel we reserve the right to charge you the remainder of the full amount that would have become due should you have arrived and fulfilled your booking.

ARRIVAL AND DEPARTURE:

Rooms are available from 2.00pm although earlier maybe possible with our agreement. You are asked to inform the Hotel of your arrival time if possible. Check out on the day of departure is at 10.00 am but luggage may be left in the reception hall if you are staying in Blackpool for the day if agreed in advance. The hall is a public area and we cannot be held responsible for any loss or damage to your luggage.

PAYMENT:

Any balance due on the reservation must be paid on arrival unless otherwise agreed with us.

HOTEL PROPERTY:

We will charge you the full cost of replacing or repairing any Hotel property you lose or damage however the damage is caused. If you notice any damage or missing items in our room you must inform us immediately (the cost of replacing or repairing can be charged to your card).